You may make an appointment to see your doctor by telephoning our receptionist on 020 8651 1222 for Farley Road and for the Branch Surgery at Forestdale. In accordance with Department of Health guidelines on access times, we can offer an appointment with a doctor within 48 hours and a health care professional within 24 hours. We cannot, however, guarantee that appointments will be with a doctor of your choice and they are for one medical problem only. For ongoing problems, it is in your interest to make your appointment with the doctor who is familiar with your history and you should try and book these appointments well in advance. You can also book and cancel appointments online. Click here for details.
If you cannot keep an appointment, please let us know as soon as possible so that the time can be re-allocated.
If you feel that your doctor may be able to deal with your problem over the phone you can request that the doctor calls you back; this will usually be at the end of the current surgery. Please note that we do not prescribe antibiotics over the phone nor should you use this facility to request a repeat prescription.
ARE YOU FRUSTRATED WHEN YOU CANNOT GET AN APPOINTMENT WHEN YOU WANT TO?
Click here for details of the numbers of unattended appointments.