The Farley Road Medical Practice

BBC | Health News
2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Heart symptoms 'differ in women'Fewer women than men suffering from a heart attack appear to experience chest pain symptoms, according to a study in the US.Wed, 22 Feb 2012 02:32:43 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-17116820Nurses 'should sign Dignity Code'Nurses and care workers should sign a Dignity Code guaranteeing that elderly patients are treated with respect, say a group of politicians and charities.Wed, 22 Feb 2012 08:16:36 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-17124054GPs 'to prescribe health apps'GPs could soon offer their patients free smartphone apps to help with managing health conditions.Wed, 22 Feb 2012 07:46:57 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-17111092
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Patient Survey

(1) How helpful is the information we provide about the different ways you can contact and get help or advice from the surgery (e.g. website, leaflets, posters, etc)

Excellent

Very Good

Good

Average

Poor

(2) Given the choice (and if available) please mark the different ways that you currently make contact with the surgery now and in the future.

 

Now

Future

Internet Appointments Booking

Telephone Appointments Booking

Internet Repeat Prescription Requests

Telephone Consultations with a Doctor

Email Repeat Prescription Requests

(3) Generally how easy do you find it to get through to the surgery on the Telephone?

Excellent

Very Good

Good

Average

Poor

(4) In general how would you rate the way our Receptionist staff deal with you?

Excellent

Very Good

Good

Average

Poor

(5) How good is our system for providing you with an appointment on the same day with a doctor when you feel that you have an urgent problem?

Excellent

Very Good

Good

Average

Poor

(6) How good is our system for booking different types of appointments with a Doctor or Nurse of your choice more than two days in advance?

Excellent

Very Good

Good

Average

Poor

(7) When you last saw a Doctor or Nurse how would you rate their attitude (e.g. putting you at ease, listening to you carefully and taking you seriously)?

Excellent

Very Good

Good

Average

Poor

(8) When you last saw a Doctor or Nurse how well did you feel they dealt with your urgent problems or ongoing conditions (e.g. by relevant questioning, any necessary examination, test or referral, or giving you relevant information)?

Excellent

Very Good

Good

Average

Poor

(9) Overall, when you contact the surgery for help or medical advice how would you rate our ability to help you with any urgent problems or ongoing conditions?

Excellent

Very Good

Good

Average

Poor

(10) As far as you know when is the surgery open - Please tick

Before 8am

Lunchtimes

After 6.30pm

Saturdays

(11) Would you like to suggest how we can improve our service to you?

(12) Are we as a Practice meeting your expectations? If not, what else can we do for you?


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