The Farley Road Medical Practice

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THE GENERAL PRACTITIONERS

Dr R D Stuart Sanderson MA MBBChir qualified at Cambridge University in 1976
Dr David A Lyell MBBS DRCOG qualified at London University in 1979
Dr William M Jasper MBBS MRCGP DRCOG qualified at London University in 1983
Dr Mary E Cashman MBBS MRCS LRCP qualified at London University in 1976
Dr Jacqui L B Cockell MA MBBChir MRCGP DRCOG qualified at Cambridge University in 1990
Dr Neera Jaitly
(female associate)
MBChB DCH DRCOG DFFP qualified at Leicester University in 2000
Dr Rachel Hammill
(female associate)
MBBS MRC PSYCH MRCGP DRCOG qualified at London University 1991

PRACTICE STAFF

The team consists of:

one practice manager
one assistant practice manager
one nurse practitioner
four practice nurses
one health care assistant
one secretary
seven receptionists
seven administration staff

Nurse Practitioner/Prescriber

Our nurse practitioner, Carrie Hyde, has received advanced training and offers appointments that complement those of the doctors and the practice nurses.

Practice Nurses

Diana Koolmon
Helen Lewis-Jones
Ann Kelly-Smith (nurse prescriber)
Marta Dorta-Alayon
Karen Brooker HCA

Our practice nurses are available during most of our surgeries and will dress wounds, remove stitches, advise on and administer foreign travel vaccinations, general health promotion and secondary prevention. Contraceptive advice, family planning, smoking cessation and chronic disease management (diabetes, asthma, heart disease, hypertension) are also available. Some of our nurses have been trained to diagnose and treat minor ailments.

Practice Manager

Our practice manager, Tracy Keogh, is responsible for the administration of the practice.

Secretary and Administrative Staff

The practice employs a secretary who is responsible for the referral letters, transport bookings and enquiries about hospital appointments. The secretary is available Monday to Friday from 9.00am - 3.00pm.
There are seven administration staff who ensure that patients' medical records are kept up to date.

Receptionists

The practice employs seven receptionists who run the appointment system, deal with your enquiries and help you to make the best use of our services.

Telephone Charges

Calls to this practice are 4.2p per minute, please check with your service provider with regards to the cost of your calls.

District Nurses

The district nurse will visit you in your home and help with dressings, injections etc. They can also advise on care of the chronically sick and terminally ill patients. They will also help with the management of incontinence, arrange for bath aids etc. They can be contacted on 8714 2830.

Health Visitors

The health visitors are available to help with health matters relating to the under fives eg feeding problems, vaccinations etc. They are based at Sanderstead Clinic on 020 8714 2560.

Community Midwives

The midwives work with the doctors to provide care for mothers before and after delivery and care for the baby for the first fortnight of life. They can be contacted by ringing 020 8401 3000 and asking for the community midwife.

Link Person/Patients' Consultative Group

The practice has a 'link person' who acts as a representative to provide information to patients on the latest news and health developments within the Primary Care Trusts. Patients are invited to express their opinions and views on health matters in Croydon to the link person, who can be contacted via the practice manager. In the waiting room there is a notice board displaying relevant information on current health matters in Croydon. A Patientsí Consultative Group has been established consisting of six members at present. The aim of the group is to offer feed-back to the practice on the effectiveness of current services, increased understanding among patients of the profile and performance of the practice and identification of potential new developments in service provision.

Patient Advice & Liaison Service (PALS)

For free confidential advice or information on health services in Croydon, please telephone 020 8274 6333.


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