The Farley Road Medical Practice |
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BBC | Health News
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 THE GENERAL PRACTITIONERS
PRACTICE STAFF The team consists of: one practice manager one nurse practitioner five practice nurses one secretary one reception manager seven receptionists seven administration staff Nurse Practitioner/prescriber Our nurse practitioner, Carrie Hyde, has received advanced training and offers appointments that complement those of the doctors and the practice nurses. Practice Nurses Diana Koolmon Helen Lewis-Jones Ann Kelly-Smith (nurse prescriber) Anila Bathia Marta Dorta-Alayon Our practice nurses are available during most of our surgeries and will dress wounds, remove stitches, advise on and administer foreign travel vaccinations, general health promotion and secondary prevention. Contraceptive advice, family planning, smoking cessation and chronic disease management (diabetes, asthma, heart disease, hypertension) are also available. Some of our nurses have been trained to diagnose and treat minor ailments. Practice Manager Our practice manager, Gill Bashford, is responsible for the administration of the practice. Secretary And Administrative Staff The practice employs a secretary who is responsible for the referral letters, transport bookings and enquiries about hospital appointments. The secretary is available Monday to Friday from 10.30am - 2.45pm. There are seven administration staff who ensure that patients' medical records are kept up to date. Receptionists The practice employs a reception manager and seven receptionists who run the appointment system, deal with your enquiries and help you to make the best use of our services. District Nurses The district nurse will visit you in your home and help with dressings, injections etc. They can also advise on care of the chronically sick and terminally ill patients. They will also help with the management of incontinence, arrange for bath aids etc. They can be contacted on 8714 2830. Health Visitors The health visitors are available to help with health matters relating to the under fives eg feeding problems, vaccinations etc. They are based at Sanderstead Clinic on 020 8714 2560. Community Midwife The midwives work with the doctors to provide care for mothers before and after delivery and care for the baby for the first fortnight of life. They can be contacted via the surgery or by ringing 020 8401 3000 and asking for the community midwife. Link Person/ Patients Consulative Group The practice has a 'link person' who acts as a representative to provide information to patients on the latest news and health developments within the Primary Care Trusts. Patients are invited to express their opinions and views on health matters in Croydon to the link person, who can be contacted via the practice manager. In the waiting room there is a notice board displaying relevant information on current health matters in Croydon. A Patientsí Consultative Group has been established consisting of six members at present. The aim of the group is to offer feed-back to the practice on the effectiveness of current services, increased understanding among patients of the profile and performance of the practice and identification of potential new developments in service provision. |
