Contact Us

Main Surgery

53 Farley Road
South Croydon
Surrey CR2 7NG

Tel: 020 8651 1222
Fax: 020 8657 9297

Email: admin@farleymedical.info

Branch Surgery

125 Holmbury Grove
Forestdale
Croydon
Surrey CR0 9AQ

Tel: 020 8651 1222
To View, Print or Save Our Practice Booklet - Click Here

WE NEED YOUR HELP

Have you ever wondered why you can’t get an appointment at the surgery? Or why you cannot get the appointment you want?

One reason is the number of patients who book appointments and then do not cancel and do not turn up.

Below are the figures for this quarter - April, May and June 2015.

Dr Akindele
34 appointments
Phlebotomy
67 appointments
Dr Cockell
16 appointments
Dr Hammill
23 appointments
Dr Jaitly
33 appointments
Nurse Debbie
25 appointments
Dr Jasper
23 appointments
Nurse Ann
15 appointments
Nurse Diana
25 appointments
Dr MacDonnell
20 appointments
Nurse Caroline
13 appointments
Dr Rahman
43 appointments
Nurse Liz
37 appointments
Mrs Hyde
14 appointments
Karen HCA
7 appointments

If you add up all this time it equates to 395 missed appointments. This is an improvement from the last quarter of 534.

Currently if you have a mobile phone you will receive a text to show the appoinment has been booked 24/48 hours before to remind you of your appointment.  We also have a dedicated line 24 hours a day that you can leave a message to cancel your appointment and there is the appointments on line that you can sign up for and book and cancel your appointment at your convenience.

Do you have any ideas on how we can bring down our vast number of DNA's?
If you do then please email the surgery on admin@farleymedical.info

Thank you



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Opening Hours

Main Surgery

Monday - Friday 8.00am - 6.30pm

Branch Surgery

Monday - 9.00am - 5:30pm
Tuesday 9.00am - 2:00pm
Wednesday - 9.00am - 5:30pm
Thursday - 9.00am - 2:00pm
Friday - 9.00am - 12:00pm

subject to change - contact main branch for details.

Extended Hours

Alternate Tuesdays 6.30 - 8.00pm

Alternate Wednesdays 6.30 - 8.00pm

Thursday and Friday 6.30 - 7.30pm (telephone consultations only)

Most Saturdays 8.30 - 10.30am

These are pre-booked appointments only via Appointments Online or by contacting the Surgery (020 8651 1222)

The telephone lines will be switched over to the Out of Hours service during these times.

Access is via an entry phone system.

Collection of prescriptions and other administrative duties will be processed during normal opening hours

(Monday - Friday 8.00am - 6.30pm)

SWLUDC (Smile Dental Triage Ltd)
Out Of Hours Emergency Dental Service

Tel: 020 3402 1333

Mondays to Fridays - 5.00pm to 10.00pm
Weekends and Bank Holidays - 9.00am - 10.00pm

Where should I go? Click here to find the best treatment options.

For more information on NHS 111 please go to the following sites:

Department of Health – NHS 111

NHS London – NHS 111

NHS Pathways

NHS Choices – NHS 111

Mission Statement

The Farley Road Medical practice is committed to offering its patients high standards of care in a friendly and supportive environment.

NHS Choices

We have now added selected videos from NHS Choices to our useful medical information page.

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