Contact Us

Main Surgery

53 Farley Road
South Croydon
Surrey CR2 7NG

Tel: 020 8651 1222
Fax: 020 8657 9297

Email: admin@farleymedical.info

Branch Surgery

125 Holmbury Grove
Forestdale
Croydon
Surrey CR0 9AQ

Tel: 020 8651 1222
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WE NEED YOUR HELP

Have you ever wondered why you can’t get an appointment at the surgery? Or why you cannot get the appointment you want?

One reason is the number of patients who book appointments and then do not cancel and do not turn up.

Dr Akindele
48
appointments
Bloods Branch
5 appointments
Bloods Farley
86 appointments
Dr Cockell
24 appointments
Dr Hammill
42 appointments
Mrs Hyde
55 appointments
Dr Jaitly
43 appointments
Nurse Debbie
58 appointments
Dr Jasper
43 appointments
Ann Kelly Smith Nurse
15 appointments
Nurse Diana
29 appointments
Dr MacDonnell
46 appointments
Nurse Caroline
18 appointments
Dr Rahman
47 appointments
Nurse Liz
35 appointments
Karen HCA
3 appointments

If you add up all this time it equates to 534 missed appointments. That's one whole week of lost appointments.

Currently if you have a mobile phone you will receive a text to show the appoinment has been booked 24/48 hours before to remind you of your appointment.  We also have a dedicated line 24 hours a day that you can leave a message to cancel your appointment and there is the appointments on line that you can sign up for and book and cancel your appointment at your convenience.

Do you have any ideas on how we can bring down our vast number of DNA's?
If you do then please email the surgery on admin@farleymedical.info

Thank you



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Opening Hours

Main Surgery

Monday - Friday 8.00am - 6.30pm

Branch Surgery

Monday - Friday 9.00am - 12 noon

Extended Hours

Alternate Tuesdays 6.30 - 8.00pm

Every Wednesday 6.30 - 8.00pm

Most Saturdays 8.30 - 10.30am

These are pre-booked appointments only via Appointments Online or by contacting the Surgery (020 8651 1222)

The telephone lines will be switched over to the Out of Hours service during these times.

Access is via an entry phone system.

Collection of prescriptions and other administrative duties will be processed during normal opening hours

(Monday - Friday 8.00am - 6.30pm)

SWLUDC (Smile Dental Triage Ltd)
Out Of Hours Emergency Dental Service

Tel: 020 3402 1333

Mondays to Fridays - 5.00pm to 10.00pm
Weekends and Bank Holidays - 9.00am - 10.00pm

Where should I go? Click here to find the best treatment options.

For more information on NHS 111 please go to the following sites:

Department of Health – NHS 111

NHS London – NHS 111

NHS Pathways

NHS Choices – NHS 111

Mission Statement

The Farley Road Medical practice is committed to offering its patients high standards of care in a friendly and supportive environment.

NHS Choices

We have now added selected videos from NHS Choices to our useful medical information page.

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